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AT&T CARE Southeast Overview

Welcome to AT&T's CARE/ Subscription Products and Services WEB site for the Southeast region, including Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee.  This site provides Access Carriers with a current source to Customer Account Record Exchange (CARE) procedures, as well as information necessary for the efficient and accurate exchange of data relating to the CARE process. CARE was developed to facilitate the exchange of end user account information between Access Providers and Access Carriers. It contains a wide range of transactions for use between Providers and Carriers.

Updates and changes to the CARE process will be communicated via the WEB site and the process changes will be incorporated in the supporting document.



Check here regularly for any updates or breaking news that may effect your business.

Notification of changes will be communicated in Accessible Letters, distributed via e-mail. If you do not receive AT&T's Accessible Letters, contact your Access Account Manager to be put on distribution.

Carriers wanting to activate their CIC code(s) for interLATA offerings and intraLATA offerings, or existing carriers wanting to subscribe to Subscription products, need to contact their Access Account Manger for assistance. 


Access Carriers requiring assistance with CARE/Subscription issues should contact their CARE Account Manager as indicated below:


Non-Affiliated accounts: Susan Daniel
E-mail address
AT&T Affiliates Linda Kucera
E-mail address