AT&T CARE West Overview
Updates and changes to AT&T 2-State CARE process will be communicated via the WEB site and the process changes will be incorporated in the supporting document.
|Check here regularly for any updates or breaking news that may effect your business. Click here for the list of updates.
Notification of changes will be communicated in Accessible Letters, distributed via e-mail. If you do not receive AT&T's Accesssible Letters, contact your Account Manager to be put on distribution.
Carriers wanting to activate their CIC code(s) for interLATA and intraLATA offerings, or existing carriers wanting to subscribe to Subscription products, need to contact their Account Manager for assistance. The Subscription Agreement , required to activate a CIC code can be found here. This form does not replace the Access Service Request (ASR) process. Contact your Account Manager for assistance in preparing this forms.
Carriers having additional questions regarding CARE-Subscription should contact their Account Manager. Your Account Manager can also help you order any of the Subscription Products offered in AT&T. Carriers who are unsure of who their Account Manager is, may contact:
Access Carriers requiring assistance with CARE/Subscription issues should contact their CARE Account Manager as indicated below:
|Non-Affiliated accounts:||Susan Daniel
|E-mail address firstname.lastname@example.org|
|AT&T Affiliates||Dana Reynolds
|E-mail address email@example.com|