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AT&T CARE Midwest Overview

Welcome to AT&T CARE Subscription Products and Services WEB site for the states of Illinois, Indiana, Michigan, Ohio and Wisconsin.  This site provides Access Carriers with a current source to AT&T Customer Account Record Exchange (CARE) procedures, as well as information necessary for the efficient and accurate exchange of data relating to the CARE process. CARE was developed to facilitate the exchange of end user account information between Access Providers and Access Carriers. It contains a wide range of transactions for use between Providers and Carriers.

Updates and changes to AT&T CARE process will be communicated via the WEB site and the process changes will be incorporated in the supporting document.
Check here regularly for any updates or breaking news that may effect your business.

Notification of changes will be communicated in Accessible Letters, distributed via e-mail. If you do not receive AT&T Accesssible Letters, contact your Account Manager to be put on distribution.

Carriers will be required to sign a Subscription Agreement and complete an Activation request form to activate their CIC codes for interLATA and intraLATA.  These forms do not replace the Access Service Request (ASR) process.  For existing carriers, the Activation Request is used for activating additional AT&T Midwest areas and updating their current profiles. Contact your Account Manager for assistance in preparing these forms.

Carriers having additional questions regarding CARE-Subscription should contact their Account Manager. Your Account Manager can also help you order any of the Subscription Products offered in AT&T. Carriers who are unsure of who their Account Manager is, may contact:

Ed Ewing

E-mail address